Technical markets demand a different kind of marketing. Buying journeys span multiple stakeholders, layered evaluation stages, and extended decision cycles — each requiring distinct proof and distinct messaging.
That complexity is why we approach lead gen through three tightly connected facets that form our marketing framework.
KNOW – REACH – MOTIVATE
Content is developed with these as the foundation.
This is Part 2 of our 6-part series exploring how that framework operates in technical environments — focusing on REACH.
These facets are not standalone.
And they are not sequential.
They develop together.
You must KNOW what matters to the stakeholders in the buying journey.
- What are they accountable for?
- What risk are they managing?
- What constraints shape their decisions?
- What proof do they require?
You must be able to REACH those stakeholders.
- Not broadly.
- Not generically.
- But intentionally.
And you must deliver content that will MOTIVATE them — to raise their hand, to circulate the material internally, to move the evaluation forward.
Technical buying decisions rarely involve one person. They involve teams — individual contributors, managers, and often executives. Each persona in the Buyer’s Journey evaluates differently. Effective REACH in technical markets needs to be carefully planned. And often it looks like account-based marketing.
It means identifying the right accounts, mapping the buying group, aligning messaging to each role, and sequencing touchpoints with precision.
- Not spray-and-pray.
- Not broad impressions.
- But deliberate visibility.
For example, when we developed the whitepaper for Allegro MicroSystems, the foundation was first laid on KNOW - REACH - MOTIVATE.
Our primary stakeholders were technical and purchasing, so we developed two versions of the whitepaper — tailored to each persona. Similar in subject, but different in emphasis, objectives, and messaging.
For that campaign, REACH included SEO to attract technical stakeholders actively searching for thought leadership on electric vehicle voltage infrastructure — guiding them to the website and ultimately to the whitepaper for conversion.
That’s REACH in practice.
KNOW defines what matters.
REACH ensures it gets delivered.
MOTIVATE ensures it drives action.
In technical markets, those three must work together.
REACH: This is part 2 of a 6-part series on KNOW - REACH - MOTIVATE. The Smart2Market mantra.
These considerations are particularly important for marketing technical solutions.
Exceptional marketing is not just about content; it has to be the right content, delivered to the right people in the right form, and those people ultimately need to be motivated to raise their hand to learn more.
Can Smart2Market Help?
If your company sells technical products to a technical audience and your marketing could use some help, please reach out to us. We are happy to offer our thoughts.